Columbia International College

Total Care Communication®

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International students, by definition, are far away from their families. That can be an anxious experience for them, as well as their parents. Students are anxious to know how things are back home. Parents are anxious to know how their children are doing in school, after classes are over and on weekends.

Total Care Communication® at CIC, with a state of-the-art technology and software platform, is designed to maximize family connection, and bring students and parents closer, to overcome that feeling of distance. With Total Care Communication, parents can have peace of mind, and students will have a better state of mind to focus on study and to enjoy their new lives while in Canada.

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Dedicating a liaison staff member to every family

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  • Single point of contact for every family
  • Support in regional languages, helping parents communicate with school departments
  • Serves as a resource and guide to school policiesand procedures
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Making ezReport Card readily accessible online

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  • An online record of ASEP performance, updated weekly
  • Available for parents at any time
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Ensuring students can stay connected with family and friends back home

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  • In-room telephone extension with voicemail
  • Free Wi-Fi in residences and in school buildings
  • Wired internet in residence rooms
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School

Student’s Attendance, Attitude & Academic Marks (3A’s)

Residence

Student’s Behaviour, Socialization & Health
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Total Care Student Tracker®

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The Total Care Student Tracker® is a centralized online information system unique to CIC. It is based on observations of teachers, residence houseparents and other staff who interact with the students. It records details of student behaviours that are key to their success in the classroom and their health and happiness in residence. Parents, relevant staff and the student have access to this timely information at all times.

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Circle of Care

Principal | Vice Principal | Guidance Counsellors Teachers | Houseparents | Student Development Instructors University Placement Counsellor | Dean of Students | Nurses Social Workers | Psychologists | Dietitian | Campus Security Officers

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The Circle of Care is a dedicated, cross-functional team.

Through weekly observations of the Total Care Student Tracker®, as well as their own interactions with students, the Circle of Care identifies where students are doing well and where they would benefit from additional support.

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INFORM PARENTS

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Parents can rest assured that we are constantly attentive to their child’s academic, social, emotional and physical needs and that up-to-date progress reports are always available.

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